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LGA guidance on understanding the views of residents
Read this guidance to see how you can run more effective resident satisfaction, service specific and 'who reads what' surveys and consultations with your communities.  
Resource |
Par:  thumbnail Kate Cooper |
Dernière mise à jour:  31 juil. 2023 |
Type:  Guide
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Using the Unique Property Reference Number (UPRN) – a guide for councils
The Unique Property Reference Number (UPRN) should be fundamental to all data matching and, therefore, to all data analysis. To learn more about UPRNs and for a comprehensive guide to using them,...
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Par:  thumbnail Kate Cooper |
Dernière mise à jour:  31 juil. 2023 |
Type:  Guide
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National Data Strategy
The National Data Strategy is a framework for the action the government will take on data. It looks at how the government can leverage existing UK strengths to boost the better use of data...
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Par:  thumbnail Kate Cooper |
Dernière mise à jour:  26 juil. 2023 |
Type:  Report
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The Local Government Digitalisation Almanac
This guide contains simple steps, practical examples and recommended reading to support councils as they push forwards with the 12 critical goals of digitalisation.  It aims to make the...
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Par:  thumbnail Juliet Whitworth |
Dernière mise à jour:  17 avr. 2023 |
Type:  Guide
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Data Sharing Governance Framework
The Government published the Data Sharing Governance Framework in May 2022. This sets out five principles to follow to make data sharing more efficient:   Commit to leadership and...
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Par:  thumbnail Juliet Whitworth |
Dernière mise à jour:  02 août 2023 |
Type:  Guide
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Performance management at Rochdale Borough Council
This case study explains how Rochdale Borough Council is working to develop an organisational culture that maximises the benefits of data and performance management.
Resource |
Par:  Former Member |
Dernière mise à jour:  14 sept. 2022 |
Type:  Case study
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Performance management at Basildon Borough Council
This case study explores how Basildon Borough Council developed a positive performance management culture based on transparency, ‘no blame’, and ownership of the process across all levels of...
Resource |
Par:  Former Member |
Dernière mise à jour:  14 sept. 2022 |
Type:  Case study
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Performance management at High Peak Borough Council and Staffordshire Moorlands District Council
This case study describes how High Peak Borough Council and Staffordshire Moorlands District Council have embedded performance management at all levels within both councils.
Resource |
Par:  Former Member |
Dernière mise à jour:  14 sept. 2022 |
Type:  Case study
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Performance management at Bristol City Council
This case study explains how Bristol City Council is working to develop a performance management culture which embraces the use of data and insight to drive improvement.
Resource |
Par:  Former Member |
Dernière mise à jour:  14 sept. 2022 |
Type:  Case study
0
Transparency in data analytics and algorithms assisting decision making [GOV.UK]
This is a government blog published on GOV.UK by the Government Digital Service (GDS) in July 2022.  It sets out government thinking on the need and approach to being transparent in the...
Resource |
Par:  Former Member |
Dernière mise à jour:  05 juil. 2022 |
Type:  Blog
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Greater Manchester Combined Authority (GMCA) Information Strategy
Greater Manchester Combined Authority (GMCA) has put much thought into its policies and strategies for the management and use of the data it holds.  The strategy is grounded in protection and...
Resource |
Par:  Former Member |
Dernière mise à jour:  27 juin 2022 |
Type:  Case study
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Cornwall Council Digital and Data Strategy 2022
One of Cornwall Council’s four target outcomes from 2022 is to be an empowering and enterprising organisation in which its Customer Philosophy sets out an ambition that its services are...
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Par:  Former Member |
Dernière mise à jour:  10 juin 2022 |
Type:  Report
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Mobility Hub initiative at Plymouth City Council to support climate change challenge
This scheme forms part of a programme of investment through the Transforming Cities Fund (TCF), that collectively, helps reduce congestion, improve air quality and help the city prosper by...
Resource |
Par:  Former Member |
Dernière mise à jour:  04 févr. 2021 |
Type:  Case study
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North East Cambridge Area action Plan
Two councils in the Cambridge area - Cambridge City and South Cambridgeshire - have joined forces to communicate and inform their citizens about their plan for area rejuvenation. They have used...
Resource |
Par:  Former Member |
Dernière mise à jour:  30 juil. 2020 |
Type:  Case study
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The Sourcing Playbook
The Sourcing Playbook is aimed at Commercial/Procurement, Finance, Project Delivery, Policy, and any professionals across the public sector who are responsible for the planning and delivery of...
Resource |
Par:  thumbnail Juliet Whitworth |
Dernière mise à jour:  01 mars 2024 |
Type:  Guide
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How One Person Can Change the Conscience of an Organization
Corporate transformations do not always start at the top. Middle managers can make significant change when they have the right mindset.  This article summarises the key elements of that...
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Par:  thumbnail Juliet Whitworth |
Dernière mise à jour:  08 juin 2020 |
Type:  Blog
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Six Methods of Online Consultation
A guide to different ways to consult with local people using online methods, by CitizenLab 2020
Resource |
Par:  thumbnail Juliet Whitworth |
Dernière mise à jour:  02 avr. 2020 |
Type:  Guide
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The Art of Brilliance: A Handbook for Leaders of Transformation Programmes
A practical guide to help project managers focus on the right behaviours that are needed to deliver complex transformations.
Resource |
Par:  thumbnail Juliet Whitworth |
Dernière mise à jour:  25 févr. 2020 |
Type:  Guide
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Eastleigh Borough Council – Implementation of new target operating model
Eastleigh Borough Council has transformed its ageing technology infrastructure into state of the art to support a digital way of working, improved customer access, the development of a more ...
Resource |
Par:  Former Member |
Dernière mise à jour:  30 déc. 2019 |
Type:  Case study
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Lessons Learned From Five Years of Failure
A blog on how innovation doesn’t need to be cutting edge. Rather it needs to be simple, useful and to make someone’s day that little bit easier.
Resource |
Par:  thumbnail Juliet Whitworth |
Dernière mise à jour:  27 déc. 2019 |
Type:  Blog
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Income Generation For Local Authorities
There are a range of ways in which local authorities can use their legal powers to generate income. Three ways with significant potential to bring in incoming are charging for discretionary...
Resource |
Par:  Kaylash Patel |
Dernière mise à jour:  23 déc. 2019 |
Type:  Blog
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Westminster City Council – Development of a new digital platform and services for Adult Social Care
How a new Adult Social Care digital platform can help to improve service delivery and efficiency and deliver better outcomes for service users.
Resource |
Par:  Kaylash Patel |
Dernière mise à jour:  19 déc. 2019 |
Type:  Case study
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Wokingham Borough Council - implementation of a new operating model
This document provides the ‘blueprint’ for the delivery of the Future Operating Model (FOM) for Wokingham Borough Council (WBC). It includes a refined business case, an...
Resource |
Par:  Former Member |
Dernière mise à jour:  18 déc. 2019 |
Type:  Report
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Troubled Families Programme
The Troubled Families Programme helps thousands of families across England to get the help they need to address multiple, complex problems.
Resource |
Par:  Kaylash Patel |
Dernière mise à jour:  11 déc. 2019 |
Type:  Blog
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East Riding of Yorkshire Council use of Building Information Modelling
East Riding of Yorkshire Council has developed in Bridlington one of the best leisure facilities in the country. Using Building Information Modelling (BIM), the project team has successfully...
Resource |
Par:  Former Member |
Dernière mise à jour:  09 déc. 2019 |
Type:  Case study
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Identifying the health care system benefits of housing with care
The Housing Learning and Improvement Network (Housing LIN) and Southampton City Council have published the results of a study that highlights the health care system benefits of housing with care.
Resource |
Par:  Former Member |
Dernière mise à jour:  15 juin 2022 |
Type:  Report
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How to Develop a Community-Led Approach to Age Friendly Housing in Central Bedfordshire
This guide by the Housing LIN (Housing Learning and Improvement Network) sets out action that will assist communities in Central Bedfordshire to take the next steps in implementing plans to...
Resource |
Par:  Former Member |
Dernière mise à jour:  15 juin 2022 |
Type:  Report
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Successful stakeholder management
A booklet guide on successful stakeholder management produced from the LGA's Digital Channel Shift Programme
Resource |
Par:  Olivia Lancaster |
Dernière mise à jour:  18 nov. 2019 |
Type:  Guide
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User research and testing
A booklet guide on user research and testing produced from the LGA's Digital Channel Shift Programme
Resource |
Par:  Olivia Lancaster |
Dernière mise à jour:  18 nov. 2019 |
Type:  Guide
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Pembrokeshire - kerb-side recycling scheme
Pembrokeshire County Council launched a new, novel kerbside recycling scheme in Autumn 2019.  This Youtube video is a light-hearted communications channel for its residents and is an innovative...
Resource |
Par:  Former Member |
Dernière mise à jour:  07 nov. 2019 |
Type:  Other
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Realising the potential of early intervention
This major report sets out a bold plan of action to ensure effective early intervention is available to the children, young people and families who need it most.
Resource |
Par:  Kaylash Patel |
Dernière mise à jour:  29 oct. 2019 |
Type:  Report
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Helping Staff to Embrace Change
A blog about how to help staff internalise and embrace change, through empowering advocates and champions.
Resource |
Par:  thumbnail Juliet Whitworth |
Dernière mise à jour:  25 sept. 2019 |
Type:  Blog
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Transformation as a Journey
A blog about how to demonstrate the leadership that is needed to drive change internally.
Resource |
Par:  thumbnail Juliet Whitworth |
Dernière mise à jour:  25 sept. 2019 |
Type:  Blog
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20 Tools for Innovating in Government
This handbook from NESTA offers 20 tools proven to help innovation flourish inside government, based on their work for over more than a decade
Resource |
Par:  thumbnail Michelle Pickford |
Dernière mise à jour:  18 sept. 2019 |
Type:  Tool
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Shifting power, supporting communities and reshaping public services
These five case studies from Nesta, are written by local authority innovators working with citizens to reshape public services.
Resource |
Par:  thumbnail Michelle Pickford |
Dernière mise à jour:  16 sept. 2019 |
Type:  Case study
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Developing a New Model for Delivering Children's Social Care
A case study of how Leicestershire County Council developed a care placement strategy to help them improve the process for managing children in the care system, which involved working with an...
Resource |
Par:  thumbnail Juliet Whitworth |
Dernière mise à jour:  05 sept. 2019 |
Type:  Case study
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Transformation in Rotherham
An article by Ian Thomas, former Director of Children and Young People's Services at Rotherham Borough Council, on his experience of transforming children's services.
Resource |
Par:  thumbnail Juliet Whitworth |
Dernière mise à jour:  05 sept. 2019 |
Type:  Case study
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Happy Ever After or Till Death Us Do Part?
A think piece on leadership and technology, by Max Wide of the Connected Places Catapult, that helps understand the role of technology as a tool for change (rather than being the change in...
Resource |
Par:  thumbnail Juliet Whitworth |
Dernière mise à jour:  05 sept. 2019 |
Type:  Report
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What is Real Transformation and How do you Make it Happen?
A think piece on how transformation was delivered in Wigan Council, by Donna Hall, chief executive.
Resource |
Par:  thumbnail Juliet Whitworth |
Dernière mise à jour:  05 sept. 2019 |
Type:  Case study
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Commissioning as an Approach to Transformation
A think piece on the role of commissioning in transformation, by Benjamin Taylor and Garath Symonds from the Public Sector Transformation Academy.
Resource |
Par:  thumbnail Juliet Whitworth |
Dernière mise à jour:  05 sept. 2019 |
Type:  Report
0