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DDL search listings: Grant Thornton Public Sector Transformation Blueprint
The public sector faces challenges on almost every front: budget constraints, insufficient revenue generation, soaring costs, economic uncertainty, increased service demand, and inefficiencies in...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Blog

0; West Lothian Performance and Transformation Strategy 2023-2028
West Lothian Council has long been known as one of the top performing local authorities in the United Kingdom and has been recognised as an outstanding performer across all sectors in the UK and...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Report

0; Croydon Council People and Cultural Transformation Strategy
This four-year strategy aims to enable the delivery of the Mayor’s Business Plan and the delivery of the strategic objective ‘A transformed council listens to residents and delivers good services’,...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Report

0; Navigating the future: local government transformation: LGC Article
Cross organisational buy-in to changes that are being made is a key to success The sector is feeling the pain of financial pressure while awaiting news of which council might fail next. Though the...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Blog

0; Grant Thornton: Transforming local authorities: three levers for change
With local authorities needing to act now to avoid financial failure, we explore the three key levers they can use to deliver genuine change: transformation, modernisation and reprioritisation. ...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Report

0; Change Network Insights
Change Network helps to deliver smarter transformation that sticks. We work with organisations that provide essential services to support end-to-end change from diagnosis to delivery. We know that...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Guide

0; IESE Transformation resources and document library
The Public Sector Transformation Partner We were created by local authorities as a not-for-profit social enterprise to help them meet the challenges they face in the public sector...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Guide

0; LGA Workforce Planning
Effective workforce planning, whether at organisational or system level, requires strong senior leadership engagement, buy-in and clear direction from those in the most senior positions. LGA...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Guide

0; Public Sector Transformation Academy: Commissioning Academy
The Commissioning Academy is designed to give you the tools, techniques and confidence to approach the most challenging issues facing communities in a collaborative, creative and evidence-driven...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Training

0; LGA Commissioning Hub
A list of commissioning resources for transformation

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Tool

0; ITIL - IT Service Management Methodology
ITIL is a globally recognised best practice methodology for IT service management that is used all over the world by leading organisations. ITIL ensures that their IT services are aligned...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Tool

0; The TOGAF Standard
The TOGAF Standard, 10th Edition makes adoption of best practices easier. It will show you where to find enduring and universal concepts and proven best practice and it will also...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Guide

0; Business analyst – Government Digital and Data Profession Capability Framework
Find out what a business analyst in government does and the skills you need to do the job at each level.

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Tool

0; LGA Design in the public sector programme hub
Delivered in partnership between the LGA and Design Council, the Design in Public Sector programme (DIPS) equips councils with design skills and methods to apply to their toughest local climate...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Case study

0; Government Design Principles
The UK government's design principles and examples of how they've been used. Service design starts with identifying user needs. If you don’t know what the user needs are, you won’t build the right...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Guide

0; Service Design 101
Service design improves the experiences of both the user and employee by designing, aligning, and optimizing an organization’s operations to better support customer journeys. Traditional economics...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Guide

0; Data Standards Authority
The Data Standards Authority was established in April 2020 as a multi-disciplinary team drawn from a variety of data-related backgrounds in technology, strategy and policy. Working with experts...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Guide

0; Data Skills Framework
The Data Skills Framework breaks down the skills required by different people in an organisation that works with data. It illustrates how technical data skills must be balanced with skills to...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Guide

0; Data Ethics Framework
The Data Ethics Framework is a set of principles to guide the design of appropriate data use in the public sector. It is aimed at anyone working with data in the public sector, including: data...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Guide

0; LGA Better Use of Data Hub
The use of data plays an increasing role in designing, delivering and transforming public services to improve outcomes and drive efficiencies within current financial constraints. More data than...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Tool

0; Best value standards and intervention - a statutory guide for best value authorities
This consultation seeks views on statutory guidance for local authorities, including combined authorities and combined county authorities, in England on the Best Value Duty. It is issued to local...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Report

1; Local government finance capacity and capability study - Local Partnerships
As part of our sector support programme funded by the Department of Levelling Up, Housing and Communities (DLUHC), we commissioned Local Partnerships to undertake research into capacity and...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Guide

0; SPACES Model: The Framework for Defining Your Community’s Business Value
How do you calculate the ROI of community? And where should community live in a business? These are questions community teams deal with every day. Businesses have been building...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Tool

0; The NLI SCARF Assessment | Neuro Leadership Institute
The assessment will give you a better understanding of your relative sensitivity towards different types of social drivers in each domain of SCARF®. Knowing your strongest SCARF drivers can...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Tool

0; The Prosci ADKAR Model | Prosci
Organizational change requires individual change The Prosci ADKAR® Model is one of the two foundational models of the Prosci Methodology, in addition to the PCT Model. The word “ADKAR”...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Guide

0; Lewin's Change Management Model - MIND Tools
Change is a common thread that runs through all businesses regardless of size, industry and age. The world changes fast and organizations must change quickly, too. Organizations that handle change...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Guide

0; Kübler-Ross Change Curve – EKR Foundation
In 1969, Dr. Elisabeth Kübler-Ross wrote about the “5 Stages of Death” also known as the “5 Stages of Grief” , “5 Stages of Loss®” , or just “The 5 Stages.” She identified these stages as...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Guide

0; The 8-Step Process for Leading Change | Dr. John Kotter
Over four decades, Dr. Kotter observed countless leaders and organizations as they were trying to transform or execute their strategies. He identified and extracted the common success factors and...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Guide

0; Burke-Litwin: Understanding Drivers for Change
There are many reasons that change occurs in organisations. Building on the Burke-Litwin model of organisational change and performance, this article will help you identify different drivers of...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Guide

0; LGA Workforce planning hub
The apprenticeship levy has highlighted the lack of good workforce planning across councils. There is a need for Human Resources (HR) to better inform service planning (transformation) in the short...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Tool

1; LGA Workforce capacity hub
Resources that help local government employers with workforce staffing and management practices, which support their corporate objectives. Local authorities face increasing pressures on their...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Tool

0; LGA Behaviour Change Leads Group - network/hub
Across the country, behavioural insights have been used across public services to generate low-cost interventions to improve service outcomes. The approach is based on the idea that interventions...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Other

0; LGA Comms Hub – communications support
It has never been more important for councils to communicate effectively with residents, media, partners and employees. Whether it’s to encourage greater self-service or to promote understanding...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Tool

0; 7 Lenses of Transformation Guidance
The 7 Lenses provide a practical guide for understanding complex transformations. They are the result of extensive collaboration between colleagues from across government who have first hand...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Guide

0; Agile delivery Deciding on priorities
There’s always a long list of things you could work on when developing a product or service. But you’ll usually have a limited amount of time, materials or skills available. Prioritising what you...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Guide

0; Project and programme management (Local Partnerships)
Effective programme management is essential to the delivery of transformation programmes- which will themselves include major projects and change programmes. The need for councils to undertake...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Guide

0; Local Government Chief Executives' Development Framework: the foundations (LGA-SOLACE)
The framework, alongside our new Local Government Chief Executives’ Development Hub, has been developed by the Local Government Association and Solace through extensive engagement with current...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Guide

0; CIPD Competence and competency frameworks - factsheet
Competency frameworks, when done well, can increase clarity around performance expectations and establish a clear link between individual and organisational performance. When developing and...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Guide

0; Transformation capabilities: HR restructuring (LGA)
The ability to manage changes to roles and/or to council structures that result in impacts to people. What is HR restructuring? The ability to manage changes to roles and / or to council...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Guide

0; Transformation capabilities: Procurement and Commissioning (LGA)
The ability to plan for, procure and manage contracts for the delivery of goods and/or services, and to use data insights to shape markets where needed. What is procurement and...

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Par: Guy Head |

Dernière mise à jour: 04 mars 2024 |

Type: Guide

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