Nottingham City Council: Create the right environment and support staff

Crëwyd Gan:  thumbnail Guy Head
Diweddarwyd ddiwethaf: 04 Maw 2024
Case study

Following a non-statutory review, Nottingham City Council has embarked on significant improvement and transformation plans, with the appointment of an improvement and assurance board, but Director of Adult Health and Social Care Sara Storey still wanted to be part of the CQC pilot.

Category: Critical success factors » Getting the best from staff Characteristics » Role of the authority Change approach » Service focus Data maturity » Culture and structure